The connecDIM cloud service has been discontinued
and is no longer available!

connecDIM cloud service is shutting down

Please migrate your site to the on-premise version.

 

All users and sites incl. the data have been deleted and no backups have been kept in our servers.  

In addition to the connecDIM Architect you can also use the connecDIM Updater to update your Gateways to the latest Firmware version and to create backups of your Gateway settings.

 

Details on the connecDIM on-premise upgrade

To start using the new on-premise functions you have to upgrade the firmware to version ≥ 6.5.x in all gateways in the building. With this upgrade, you are able to configure the provided features with the Architect app alone. A cloud connection is no longer needed and also not possible anymore.

 

In addition to the standard app functions, the following is included:

  • Logical Areas
    With the integration to the app, this feature has been improved allowing the user to remove and add targets and rename them.
     
  • Scheduling
    In the app it is now possible to create schedules without using the cloud. When migrating from cloud to on-premises the existing scheduling will still work as expected.
     
  • Device naming
    This feature allows you to change the naming of every gateway and its respective devices, groups, scenes and lines. It enables a simple and easy identification of each system component.
     
  • Over the air gateway firmware update
     
  • Emergency auto testing and reporting
    Reports are stored on the gateway on a monthly basis. The gateway saves up to two years of reports or until storage space is used up. If this is the case, the gateway will delete the older ones to make up room for new ones. In a normal usage scenario this will not happen and only reports older than two years will be deleted. Reports are deleted automatically.
     
  • Settings of gateway time sync via NTP (network time protocol) Server
    Every gateway must be time compliant with the place where it is located to ensure that all the scheduled tasks run at the correct time. By selecting a gateway in the latest app version, you are able to edit the time server of the selected gateway or of all unlocked gateways. Additionally, it is possible to change the time zone for each gateway separately. Internet connection is required to keep the gateway time in sync.
     
  • Gateway lock function
    With the gateway lock, you are able to set a password to protect the gateway thus preventing unwanted access and changes from anyone who can download the app from the App Store.
    The app lists all the gateways available on the network and the respective locking status.
     

More detailed information is available in the manual.

Comparison of connecDIM features supported by cloud and on-premise version

The following table shows the most used features and compares them between the two variants of connecDIM.

 

  Online version on-premise
Function

Cloud

App App and gateway
Gateway firmware / app version

yes

no

yes

Logical Areas

yes

no

yes

Scheduling

yes

no

yes

Device naming

yes

no

yes

Over the air gateway firmware update

yes

no

yes

Emergency auto testing and reporting

yes

no

yes

Setting of NTP for time synchronization

yes

no

yes

Gateway lock function

yes

no

yes

DALI commissioning, addressing, grouping, scenes no yes yes
Cloud / internet connection needed yes no no
Data storage online online local

 

Because the on-premise variant works without cloud, all cloud functions are no longer available.
The following list shows some of the features that are not supported by the on-premise variant.

  • Email alerts
  • Predictive maintenance warnings
  • Maintenance history
  • Site settings
  • Energy usage monitoring
  • Recent warning settings
  • Operating data
  • Site log
  • Backup function of gateway settings
  • User management
  • Multi site management
  • Remote site access