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Electronic ballasts

FAQ: Frequently asked questions


Questions

  1. Why is there space in a more compact casing for PC Basic?
  2. What are the approved lamp/ECG combinations?
  3. The lamp/ECG combination you require is not in the lamp matrix. Can this combination still be used?
  4. Do non-dimmable ECGs have to be earthed?
  5. Insulation testing of luminaires
  6. What is the IP rating of the Tridonic devices?
  7. How many ECGs can be connected to an automatic circuit breaker?
  8. Which ECGs have which approval marks/certificates?
  9. What are the guarantee conditions for Tridonic products?
  10. How does the Intelligent Voltage Guard (IVG) protect the ECG?
  11. What are the permitted lamp cable lengths?
  12. How can I improve the EMC behaviour of my luminaire?
  13. What is “automatic shutdown”?
  14. What is the correct procedure for detaching a wire in a terminal?
  15. Can a single lamp be operated on a 2-lamp ECG?
  16. How harmful is it to exceed the allowed secondary cable length?
  17. Is it possible to use two lamps of different power at a PC 2/xx PRO M ballast?
  18. If a lamp connected to a 2-lamp or multi-lamp device goes out does the other or others continue to work?
  19. What is the difference between warm start and cold start technologies?
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